Buyer FAQ

Wholesale, answered

Everything a shop owner usually asks before opening a trade account. Still unsure? Email myenchantmints@gmail.com.

What is the minimum opening order?

Your first order is $250, with a minimum of 3 units per design. After that, reorders can be any size — there is no recurring minimum.

How do minimums work?

Order a minimum of 3 units per design, then add single units as you like (3, 4, 5 …). Mix as many different designs as you want across your order — every box arrives in clean, giftable, retail-ready packaging. Our 16-piece display packs are the exception: they're sold by the display, any quantity.

Do you offer net terms?

Net-30 is available for established stockists with order history. New accounts start prepaid through our secure checkout, and we are glad to revisit terms once we have worked together.

How do I become a stockist?

Apply online with your shop details. We review each application by hand and usually activate trade accounts within 1–2 business days. You will get an email the moment your pricing goes live.

What are your lead times?

In-stock orders typically ship within 2–4 business days. If an item is on a longer restock, we flag it right on its product page.

How do I pay?

Approved accounts check out securely by card. For larger or named accounts, we can also send an invoice to pay online. Net-30 accounts are invoiced on terms.

Do you ship internationally?

Yes — we ship to Canada, Mexico, Central America, and South America, with live DHL rates (Express and eCommerce) calculated at checkout. Import duties and taxes are not collected at checkout; as with any trade import, they are billed to the buyer on delivery by the carrier or customs. Every shipment includes complete customs paperwork.

What if something arrives damaged?

Let us know within a few days of delivery and we will replace any item that arrives damaged or defective — no fuss. Reach us at myenchantmints@gmail.com.

Can I reorder easily?

Yes. One login shows your trade pricing across the whole catalog, so you can reorder a season’s bestsellers in a tap instead of rebuilding a cart from scratch.